Consumer

You can see consumer information on a range of subjects on our website, there is a lot of information available on everything from broadband problems to problems with your post.

Please click here to see more

You can access our information on many aspects of energy bills here

If you’ve been victim to a scam, or are worried something might not be genuine, have a look at our scam advice

To understand your rights if something you buy is fault please click here

Looking to get someone to do some work? Check our link on what to do before you get a builder

Having a problems with a builder or the work they’ve done click here

Need help with a letter about your consumer rights, first check the pages on our general website to find your rights

Then search through the template letters we have here

- You can get speak to our consumer helpline if you need more help to understand your options on a consumer matter. Call 0808 223 1133 Monday-Friday 9:00am-5:00pm or look online here