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General Enquiries

Not sure where to look for your issue or where to go for help? Try this section if your issue is not listed elsewhere.


I have a question or problem with my local health services

Healthwatch Coventry is the independent champion for health and social care locally. For information or support you can call the information line on Tel: 0300 012 0315, Monday - Friday 11:00am-3:00pm. Alternatively you can get more information on the service by visiting the website here.

I need help with an immigration problem

For information on a range of immigration topics please click here.


I have a problem online can you help me

It's important to know how to stay safe when you're using the internet. You should never give out any personal information when you're online to people you do not know - no matter who you think you're talking to. Here are some tips staying safe online

Are you a young person in trouble?

If you are 16 or 17 and have become homeless, you are normally entitled to accommodation from the social services department of your local council.  Click here to find out what your options are

If you think you may be experiencing mental health issues in Coventry & Warwickshire there is a support agency called MIND who can offer individual and group support for young people on a variety of issues. Please click here for further information

If you would like to talk to one of our Young Person advisers you can call them on 02476 252066 or alternatively you can e-mail them at


How do I contact Citizens Advice Coventry for support?

You can contact our enquiry team to see if we can help. We cannot advise or offer assistance on every issue, but we will try and find as much information as we can and signpost you to another service if there is someone else better able to help than ourselves.


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